Privacy Policy

Privacy Policy for Imperial Sky Realty LLC

At Imperial Sky Realty LLC (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains what information we collect from our website visitors, clients, partners, and anyone who interacts with our services — and how we use, safeguard, and protect it.

This policy applies only to data collected online through our website or digital communication channels, unless stated otherwise. It does not cover information collected offline through other routes.

1. Consent

By visiting our website or using our services, you agree to this Privacy Policy and consent to our data practices.

2. What Information We Collect

We collect personal information only when you choose to share it with us or when it is required for real estate services. This may include:

Personal & Contact Details

  • Full name
  • Email address
  • Mobile number
  • Address / location
  • Company name (if applicable)

Identification & Verification Data

For property transactions in the UAE, we may request:

  • Emirates ID
  • Passport details
  • Proof of address

Property & Service-Related Information

  • Your property preferences
  • Budget
  • Requirements for buying, selling, leasing or investing
  • Past property history (ownership, tenancy etc.)

Communication Data

  • Emails, messages, calls, and any attachments you share
  • Information you provide when contacting us or submitting forms

Technical & Website Usage Data

Collected through cookies or log files:

  • IP address
  • Browser & device type
  • Pages visited
  • Time spent on our website
  • Click activity
  • Referring pages

This information helps us understand how visitors use our website but is not linked to personally identifiable data.

3. How We Use Your Information

We use your information for purposes necessary to deliver a smooth and secure real estate experience, including:

  • Operating, improving and maintaining our website
  • Understanding user behavior to enhance user experience
  • Connecting you with relevant properties and services
  • Processing buying, selling, leasing, documentation or verification
  • Communicating updates, offers, or important notifications
  • Developing new features, services, or customer tools
  • Preventing fraud and ensuring compliance with UAE regulations
  • Marketing, promotions, newsletters (only with your consent)
  • Customer support and after-sales service

4. Cookies & Web Tracking

Imperial Sky Realty uses cookies, pixels, and web beacons to personalize your browsing experience. Cookies help us:

  • Understand your preferences
  • Improve website performance
  • Customize property recommendations
  • Analyze web traffic patterns

You may choose to disable cookies from your browser settings at any time.

5. Log Files

Like all professional websites, we automatically gather log information such as IP address, browser type, ISP, referring pages, timestamps, and number of clicks. These records:

  • Help us analyze trends
  • Improve website experience
  • Track visitor movement
  • Gather demographic data

They do not contain any personally identifiable information.

6. Data Sharing

We do not sell or trade your personal information. Data is shared only under lawful and necessary circumstances, such as:

  • With property owners, landlords, buyers or sellers with your consent
  • With trusted third-party service providers (banks, legal advisors, property portals, verification agencies)
  • With partners or developers for project-related enquiries
  • With government or regulatory authorities when legally required
  • During company mergers or acquisitions (you will be notified)

All third parties operate under strict confidentiality and data protection rules.

7. Data Protection & Security

We take your privacy seriously and use appropriate technical and organizational measures such as:

  • Encryption
  • Secure servers
  • Access restrictions
  • Regular audits
  • Staff training
  • Safe data storage and backup systems

These measures help protect your information from unauthorized access, alteration, or misuse.

8. Data Retention

We retain your personal data only as long as necessary for:

  • Completing real estate services
  • Legal or regulatory obligations
  • Record-keeping purposes
  • Customer support

You may request deletion of your data at any time (subject to legal requirements).

9. Protecting Children’s Information

Imperial Sky Realty does not knowingly collect personal data from minors. We strongly advise parents and guardians to guide children’s online activity and ensure they do not provide personal information without supervision.

If you believe a minor has shared information with us, please contact us immediately — we will take prompt action to remove it.

10. Your Rights (UAE PDPL + International Standards)

You have full rights over your personal information. You may:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your data (where applicable)
  • Request restriction of processing
  • Object to certain uses of your data
  • Request data portability to another organization

We may take up to one month to respond to your request.

11. International Data Transfer

If your information needs to be transferred outside the UAE (for example, for cloud hosting or international clients), we ensure:

  • Adequate security safeguards
  • Compliance with UAE PDPL and applicable laws
  • Protection equal to UAE data protection standards

12. Third-Party Advertisers & Links

Some sections of our website (ads, property portals) may use cookies, scripts, or tracking tools from third-party partners. Imperial Sky Realty:

  • Has no control over these cookies
  • Is not responsible for third-party privacy practices

We recommend reading their respective privacy policies for more details.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in laws or compliance requirements
  • Improvements to our services
  • New business practices

The updated version will always carry a revised “Effective Date”.

14. Contact Us

For questions, clarifications, or privacy-related requests, you can reach us at:Imperial Sky Realty LLCNo. 908, Metropolis Tower, Business Bay, DubaiEmail: contact@imperialskyrealty.comPhone: [Insert Phone Number]